Mailroom Management

Onsite Mail Room Management services is managed at client’s business facility to meet Client’s Privacy, Document Security and control and turn around time.

Inward Mails

  • Receiving mail from Courier Agencies / Postal Authorities
  • Updating clients application tracking system (ATS)
  • Recording Incoming Mail
  • Sorting and segregating division wise
  • Distributing the same to various operational channels and getting acknowledgment

Outward Mail

  • Collecting mails / couriers from individuals and departments
  • Recording out going mails
  • Packing and handing over the same to dispatch
  • Managing multiple couriers/ vendors
  • Sharing airway bill numbers along with the connectivity report to various touch points
  • Follow up with the couriers for delivery / RTO and analysing returns
  • Handling dispatch related queries received through email, branches and call canters
  • Sending text messages to customers in case of returns.

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